Terms of service

Auf deutsch ansehen


Last updated: 09-24-2026



1. Platform Provider


The social media platform Stepflow is operated by:


Stepflow GmbH
Toelzer Str. 1
82031 Gruenwald
Germany


(hereinafter referred to as “Stepflow”, “we”, “us” or “Platform”).



2. Scope


These Terms of Service govern the use of the Stepflow platform, including all mobile applications, websites, services, software functions, and interfaces.


By registering, accessing, or using the platform, the user accepts these Terms of Service. In addition to these Terms of Service, the Privacy Policy, Community Guidelines, Creator Terms, Advertising Policy, and Cookie and Tracking Policy apply in their current versions.



3. Description of the Platform


Stepflow is a globally available social media platform for publishing, interacting with, and discovering digital content.


Platform features include, among others:

  • Publishing and sharing images and videos
  • Participation in communities and groups
  • Use of comments, likes, hashtags, and category feeds
  • Content recommendations
  • Content discovery and search functions
  • Display and personalization of advertising
  • Optional premium and monetization features


Stepflow may change, expand, or discontinue functions at any time, particularly as part of technical adjustments or new legal requirements. There is no entitlement to specific functions. Changes to paid services and subscription features are subject to applicable law, the applicable subscription terms, and the terms disclosed to the User at the time of purchase.



4. Registration and User Accounts


4.1 Guest Access


Limited access without registration may be possible.



4.2 Registration Requirement


Active use (e.g., publishing, commenting, following other users) requires registration. Registration is currently carried out via email address and password.


The user agrees:

  • to use a valid email address controlled by them,
  • not to impersonate a false or third-party identity,
  • not to create automated or mass-generated accounts,
  • to keep access credentials confidential.


The user is responsible for all activities carried out via their account. Stepflow is not liable for damages resulting from improper safeguarding of access credentials.



5. Minimum Age and Consent


Use of Stepflow is permitted only for persons who are at least 13 years old. By registering, the user confirms that they meet the required minimum age. Where required by local law, minor users confirm that use of the platform takes place with the consent of their legal guardians.

Stepflow reserves the right to suspend or delete accounts if there are reasonable indications that the minimum age requirement is not met.



6. Account Types


Stepflow may provide different account types, including:

  • Guest account (use without registration)
  • User account (use with registration)


Stepflow reserves the right to modify or expand account functions or types.



7. User Content


Users may publish content (“User Generated Content”), including:

  • Images
  • Videos
  • Texts
  • Comments
  • Audio


The user guarantees that:

  • they possess all necessary rights (copyright, personality rights, trademark rights, etc.) to the uploaded content
  • no laws, third-party rights, or platform rules are violated
  • content complies with the Community Guidelines.


The user alone is responsible for the published content.



8. Platform Moderation and Measures


Stepflow may review content or accounts and take measures, including:

  • removing or restricting content
  • reducing reach
  • labeling content
  • limiting functions
  • suspending or terminating accounts if these violate laws, Terms of Service, Community Guidelines, or platform interests. Stepflow may take measures without prior notice; justification may, but does not have to, be provided.



9. Advertising and Commercial Content


Stepflow displays advertising on the platform. Users agree that:

  • content may be displayed together with advertising
  • advertising may be personalized (based on profile or usage data)
  • commercial content must be clearly labeled, such as creator or brand disclosures (e.g., “Paid partnership with …”, “Ad”, or “Advertisement”).


Information regarding the processing of personal data in connection with advertising is provided in the Privacy Policy.



10. Paid Services & Subscription Models


Stepflow may offer paid features and automatically renewing subscription plans, including Stepflow+ subscriptions. Subscription plans may include different billing periods, such as weekly, monthly, or yearly plans. The applicable price, subscription period, and other material conditions are displayed to the User before the purchase is completed. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the same subscription period unless cancelled before the end of the current subscription period. For subscriptions purchased through Apple’s In-App Purchase system, the subscription is billed to the User’s Apple Account.


The User can manage or cancel the subscription through the subscription settings of their Apple Account. Cancellation does not normally terminate the current paid subscription period immediately. Unless otherwise required by applicable law or stated at the time of purchase, the User retains access to the applicable paid features until the end of the current subscription period. Refunds are handled in accordance with the applicable payment provider’s procedures and applicable consumer protection law. Stepflow may change, introduce, or discontinue subscription plans or paid features subject to applicable law. Any changes affecting an existing subscription will be communicated or implemented in accordance with applicable law and the applicable platform rules.



11. Intellectual Property and User Content Rights


All rights to the Stepflow software, designs, trademarks, logos, layouts, interfaces, and other platform components belong to Stepflow GmbH or its licensors. Users retain all copyrights and other rights they own in the content created and uploaded by them (“User Content”), subject to the rights granted to Stepflow under these Terms of Service. Users receive only a limited, non-exclusive, non-transferable, and revocable right to access and use the Stepflow platform within its intended scope.


User Content includes in particular:

  • Texts
  • Images
  • Videos
  • Audio files
  • Profile information
  • Comments
  • Messages
  • Metadata
  • Other data or content stored, published, or processed on the platform, regardless of whether such content is publicly visible or privately stored.



11.1 Grant of Usage Rights to Stepflow


By uploading, storing, or publishing User Content, the user grants Stepflow GmbH a worldwide, royalty-free, non-exclusive, transferable, and sublicensable right to use the User Content to the extent reasonably necessary to operate, provide, maintain, secure, improve, and further develop the platform and its services.


This right includes in particular the right to:

  • store, host, reproduce, and technically process User Content
  • display and make User Content accessible within the platform
  • distribute and publicly display User Content where this is part of a platform function
  • algorithmically sort, classify, analyze, moderate, recommend, and personalize User Content
  • use automated systems and machine-learning technologies for content moderation, safety, fraud and abuse prevention, content classification, recommendations, ranking, personalization, and other platform functionality
  • use aggregated, statistical, or otherwise appropriately anonymized information derived from User Content for analytics, service improvement, security, research, and development
  • use User Content for the improvement, development, testing, and security of the platform and its existing features.


Stepflow will not acquire ownership of the User Content through this license. Any processing of personal data in connection with the purposes described above is carried out in accordance with Stepflow’s Privacy Policy and applicable data protection law.



11.2 Duration of the Right of Use


The granted right of use exists for as long as the respective User Content is stored or otherwise processed by Stepflow. If the user deletes User Content, or if Stepflow permanently removes it, the rights granted under Section 11.1 will end within a reasonable period, except to the extent continued retention or use is necessary for:

  • statutory retention obligations
  • the establishment, exercise, or defense of legal claims
  • security, fraud prevention, or abuse prevention
  • technically necessary backup or disaster-recovery systems or
  • other legally permitted purposes.



11.3 Rights to Uploaded Content


The user confirms that they possess all rights, licenses, permissions, and consents necessary to upload, store, publish, and otherwise make the User Content available through Stepflow. The user must not upload or publish content that infringes copyrights, trademark rights, personality rights, privacy rights, or other rights of third parties.



11.4 Copyright and Handling of Legal Violations


Users may publish only content for which they possess the necessary rights or authorization. Stepflow respects intellectual property rights. Upon receiving credible indications of possible legal violations, Stepflow may remove content, restrict access, or take other appropriate measures in accordance with applicable law and these Terms of Service. Rights holders may report alleged copyright infringements using the contact options provided by Stepflow. Reports should contain sufficient information to identify the protected work, the allegedly infringing content, and the rights claimed by the reporting person. Repeated or serious violations may result in restrictions or permanent suspension of the relevant user account.



12. Prohibited Use


The following are prohibited in particular:

  • publication of unlawful or harmful content (violence, hate speech, discrimination, pornography)
  • sensitive personal data, bank details, etc.
  • calls to commit crimes or violate third-party rights
  • spam, automated interactions, or bots without consent
  • sale or trading of accounts
  • identity misuse or impersonation
  • sale or transfer of accounts
  • manipulation of the platform or its security
  • any action impairing operation or security of the platform.


Violations may lead to immediate suspension or deletion of content and accounts.



13. Liability and Indemnification


Stepflow provides a hosting platform. Users are solely responsible for user content. Stepflow is liable only for damages resulting from intentional or grossly negligent conduct, insofar as permitted by law.


Stepflow assumes no liability for:

  • user behavior
  • data loss
  • technical failures
  • cyberattacks or unauthorized access


Users agree not to publish sensitive personal or confidential data on the platform. The user indemnifies Stepflow against third-party claims arising from their content or legal violations.



14. Availability and Technical Changes


Stepflow strives for high availability but does not guarantee uninterrupted use. Maintenance, updates, technical disruptions, or legal changes may affect the service or temporarily deactivate individual functions.



15. Termination and Account Deletion


Users may delete their account at any time in account settings. Stepflow may terminate or suspend accounts with reasonable notice or immediately in case of violations of these terms. Stored data will be deleted according to statutory retention periods unless legitimate reasons (e.g., legal claims) prevent deletion.



16. Changes to the Terms of Service


Stepflow may amend these Terms of Service if:

  • legal requirements
  • security reasons or
  • further development of the platform make this necessary. Users will be informed of material changes.



17. Complaint and Moderation System (Digital Services Act – DSA)


Stepflow provides a transparent procedure for reporting and handling potentially illegal content pursuant to Regulation (EU) 2022/2065 (Digital Services Act – DSA).



17.1 Reporting Illegal Content


Users and third parties may report content that may violate applicable law or platform policies.


A report should include:

  • description or link to the reported content
  • justification of the legal violation
  • contact information of the reporting person Reports may be submitted via platform reporting tools or email.



17.2 Review of Reports


Stepflow reviews incoming reports within a reasonable timeframe and decides at its discretion on appropriate measures.



17.3 Measures


Depending on the nature and severity of the violation, Stepflow may:

  • remove content or restrict visibility
  • limit functions
  • temporarily restrict or permanently suspend accounts



17.4 Right of Appeal


Affected users may challenge moderation decisions. Stepflow will review such appeals again.



17.5 Transparency


Stepflow may publish aggregated information about moderation measures and platform enforcement where legally required.



17.6 Contact Point under the Digital Services Act


Contact for authorities, users, and DSA reports:

Email: dsa@stpflw.com



18. Data Protection


Stepflow collects and processes personal data in accordance with applicable data protection laws. Details are set out in the Privacy Policy.



19. Applicable Law and Dispute Resolution


The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the user has their habitual residence remain unaffected. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.



20. Apple App Store – End User License Agreement


20.1 Agreement between Stepflow and the User


If the Stepflow application is downloaded from or distributed through the Apple App Store, these Terms of Service also constitute the end user license agreement between Stepflow GmbH (“Stepflow”, “we”, “us”) and the end user of the application (“User”) with respect to the use of the Licensed Application. This agreement is concluded solely between Stepflow and the User and not with Apple Inc. (“Apple”). Stepflow, and not Apple, is solely responsible for the Licensed Application and its content, subject to applicable law and the rights and obligations expressly applicable to Apple under Apple’s terms and agreements. These Terms of Service do not grant the User any rights that conflict with the applicable Apple Media Services Terms and Conditions or other applicable Apple App Store rules.



20.2 Scope of the License


Subject to the User’s compliance with these Terms of Service, Stepflow grants the User a limited, non-exclusive, non-transferable license to use the Stepflow application on Apple-branded products that the User owns or controls, as permitted by the applicable Apple Usage Rules. The license does not constitute a transfer or sale of ownership of the software. Except as expressly permitted by applicable law or the applicable Apple Usage Rules, the User may not copy, modify, distribute, sublicense, rent, lease, sell, transfer, reverse engineer, decompile, disassemble, attempt to derive the source code of, or create derivative works from the Licensed Application or any part thereof. The Licensed Application may also be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing, where permitted by the applicable Apple Usage Rules.



20.3 Maintenance and Support


Stepflow GmbH is solely responsible for providing maintenance and support services for the Stepflow application, to the extent required by applicable law or expressly provided by Stepflow. Apple has no obligation to provide maintenance or support services for the Stepflow application. Support requests may be submitted using the contact information provided in Section 21 of these Terms of Service.



20.4 Warranty


Stepflow GmbH is solely responsible for any warranties applicable to the Licensed Application to the extent such warranties cannot legally be excluded or limited. If the Licensed Application fails to conform to an applicable warranty, the User may notify Apple, and Apple may refund the purchase price of the Licensed Application to the User in accordance with Apple’s applicable terms. To the maximum extent permitted by applicable law, Apple shall have no other warranty obligations with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses arising from a failure of the Licensed Application to conform to an applicable warranty remain the responsibility of Stepflow GmbH, subject to applicable law. Nothing in these Terms of Service excludes or limits mandatory consumer rights.



20.5 Product Claims and Regulatory Responsibility


Stepflow GmbH, and not Apple, is responsible for addressing claims by the User or third parties relating to the Licensed Application, including claims concerning product liability, failure of the Licensed Application to comply with applicable legal or regulatory requirements, and claims arising under applicable consumer protection, privacy, or similar legislation, to the extent legally applicable. Nothing in these Terms of Service limits the liability of Stepflow GmbH beyond what is permitted under applicable law.



20.6 Intellectual Property Claims


In the event of a third-party claim that the Licensed Application or the User’s possession or use of the Licensed Application infringes a third party’s intellectual property rights, Stepflow GmbH, and not Apple, shall be responsible for the investigation, defense, settlement, and discharge of such claim, to the extent required by applicable law.



20.7 Legal Compliance


By using the Licensed Application, the User represents and warrants that:

  • the User is not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country and
  • the User is not listed on any U.S. Government list of prohibited or restricted parties.


The User must comply with all applicable laws and regulations when using the Licensed Application.



20.8 Third-Party Terms


The User must comply with all applicable third-party terms of agreement when using the Licensed Application. This includes, where applicable, the terms and conditions of the User’s mobile network provider, internet service provider, payment provider, or other third-party services used in connection with the Licensed Application.



20.9 Apple as Third-Party Beneficiary


The User and Stepflow GmbH acknowledge and agree that Apple Inc. and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service with respect to the Licensed Application. Upon the User’s acceptance of these Terms of Service, Apple shall have the right, and shall be deemed to have accepted the right, to enforce these Terms of Service against the User as a third-party beneficiary.



20.10 App Store Purchases and Subscriptions


Where the User purchases a Stepflow+ subscription or another paid feature through Apple’s In-App Purchase system, the purchase and payment are processed through Apple. The applicable subscription price, billing period, renewal terms, and other purchase information are displayed to the User before completing the purchase. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the applicable subscription period unless cancelled in accordance with the applicable Apple subscription settings. The User may manage or cancel an Apple-billed subscription through the User’s Apple Account subscription settings. Stepflow does not directly process or store the User’s payment card or other payment credentials for purchases made through Apple’s In-App Purchase system. Refunds for purchases made through Apple are subject to Apple’s applicable refund procedures and applicable consumer protection law.



20.11 Priority of Mandatory Apple and Consumer Protection Rules


Nothing in these Terms of Service is intended to limit or exclude any mandatory rights granted to consumers under applicable law or any mandatory rights or obligations arising under the applicable Apple Media Services Terms and Conditions or Apple App Store rules. Where an applicable Apple rule is mandatory for distribution of the Licensed Application through the Apple App Store, that rule shall apply to the extent required for such distribution.



21. Contact


For questions, complaints, or claims concerning the Stepflow application:


Stepflow GmbH
Toelzer Str. 1

82031 Gruenwald

Germany


Email: contact@stpflw.com

Phone: +49 152 578 721 95


For copyright reports:

Email: copyright@stpflw.com


For complaint and moderation system:

Email: dsa@stpflw.com

Terms of service

Auf deutsch ansehen


Last updated: 09-24-2026



1. Platform Provider


The social media platform Stepflow is operated by:


Stepflow GmbH
Toelzer Str. 1
82031 Gruenwald
Germany


(hereinafter referred to as “Stepflow”, “we”, “us” or “Platform”).



2. Scope


These Terms of Service govern the use of the Stepflow platform, including all mobile applications, websites, services, software functions, and interfaces.


By registering, accessing, or using the platform, the user accepts these Terms of Service. In addition to these Terms of Service, the Privacy Policy, Community Guidelines, Creator Terms, Advertising Policy, and Cookie and Tracking Policy apply in their current versions.



3. Description of the Platform


Stepflow is a globally available social media platform for publishing, interacting with, and discovering digital content.


Platform features include, among others:

  • Publishing and sharing images and videos
  • Participation in communities and groups
  • Use of comments, likes, hashtags, and category feeds
  • Content recommendations
  • Content discovery and search functions
  • Display and personalization of advertising
  • Optional premium and monetization features


Stepflow may change, expand, or discontinue functions at any time, particularly as part of technical adjustments or new legal requirements. There is no entitlement to specific functions. Changes to paid services and subscription features are subject to applicable law, the applicable subscription terms, and the terms disclosed to the User at the time of purchase.



4. Registration and User Accounts


4.1 Guest Access


Limited access without registration may be possible.



4.2 Registration Requirement


Active use (e.g., publishing, commenting, following other users) requires registration. Registration is currently carried out via email address and password.


The user agrees:

  • to use a valid email address controlled by them,
  • not to impersonate a false or third-party identity,
  • not to create automated or mass-generated accounts,
  • to keep access credentials confidential.


The user is responsible for all activities carried out via their account. Stepflow is not liable for damages resulting from improper safeguarding of access credentials.



5. Minimum Age and Consent


Use of Stepflow is permitted only for persons who are at least 13 years old. By registering, the user confirms that they meet the required minimum age. Where required by local law, minor users confirm that use of the platform takes place with the consent of their legal guardians.

Stepflow reserves the right to suspend or delete accounts if there are reasonable indications that the minimum age requirement is not met.



6. Account Types


Stepflow may provide different account types, including:

  • Guest account (use without registration)
  • User account (use with registration)


Stepflow reserves the right to modify or expand account functions or types.



7. User Content


Users may publish content (“User Generated Content”), including:

  • Images
  • Videos
  • Texts
  • Comments
  • Audio


The user guarantees that:

  • they possess all necessary rights (copyright, personality rights, trademark rights, etc.) to the uploaded content
  • no laws, third-party rights, or platform rules are violated
  • content complies with the Community Guidelines.


The user alone is responsible for the published content.



8. Platform Moderation and Measures


Stepflow may review content or accounts and take measures, including:

  • removing or restricting content
  • reducing reach
  • labeling content
  • limiting functions
  • suspending or terminating accounts if these violate laws, Terms of Service, Community Guidelines, or platform interests. Stepflow may take measures without prior notice; justification may, but does not have to, be provided.



9. Advertising and Commercial Content


Stepflow displays advertising on the platform. Users agree that:

  • content may be displayed together with advertising
  • advertising may be personalized (based on profile or usage data)
  • commercial content must be clearly labeled, such as creator or brand disclosures (e.g., “Paid partnership with …”, “Ad”, or “Advertisement”).


Information regarding the processing of personal data in connection with advertising is provided in the Privacy Policy.



10. Paid Services & Subscription Models


Stepflow may offer paid features and automatically renewing subscription plans, including Stepflow+ subscriptions. Subscription plans may include different billing periods, such as weekly, monthly, or yearly plans. The applicable price, subscription period, and other material conditions are displayed to the User before the purchase is completed. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the same subscription period unless cancelled before the end of the current subscription period. For subscriptions purchased through Apple’s In-App Purchase system, the subscription is billed to the User’s Apple Account.


The User can manage or cancel the subscription through the subscription settings of their Apple Account. Cancellation does not normally terminate the current paid subscription period immediately. Unless otherwise required by applicable law or stated at the time of purchase, the User retains access to the applicable paid features until the end of the current subscription period. Refunds are handled in accordance with the applicable payment provider’s procedures and applicable consumer protection law. Stepflow may change, introduce, or discontinue subscription plans or paid features subject to applicable law. Any changes affecting an existing subscription will be communicated or implemented in accordance with applicable law and the applicable platform rules.



11. Intellectual Property and User Content Rights


All rights to the Stepflow software, designs, trademarks, logos, layouts, interfaces, and other platform components belong to Stepflow GmbH or its licensors. Users retain all copyrights and other rights they own in the content created and uploaded by them (“User Content”), subject to the rights granted to Stepflow under these Terms of Service. Users receive only a limited, non-exclusive, non-transferable, and revocable right to access and use the Stepflow platform within its intended scope.


User Content includes in particular:

  • Texts
  • Images
  • Videos
  • Audio files
  • Profile information
  • Comments
  • Messages
  • Metadata
  • Other data or content stored, published, or processed on the platform, regardless of whether such content is publicly visible or privately stored.



11.1 Grant of Usage Rights to Stepflow


By uploading, storing, or publishing User Content, the user grants Stepflow GmbH a worldwide, royalty-free, non-exclusive, transferable, and sublicensable right to use the User Content to the extent reasonably necessary to operate, provide, maintain, secure, improve, and further develop the platform and its services.


This right includes in particular the right to:

  • store, host, reproduce, and technically process User Content
  • display and make User Content accessible within the platform
  • distribute and publicly display User Content where this is part of a platform function
  • algorithmically sort, classify, analyze, moderate, recommend, and personalize User Content
  • use automated systems and machine-learning technologies for content moderation, safety, fraud and abuse prevention, content classification, recommendations, ranking, personalization, and other platform functionality
  • use aggregated, statistical, or otherwise appropriately anonymized information derived from User Content for analytics, service improvement, security, research, and development
  • use User Content for the improvement, development, testing, and security of the platform and its existing features.


Stepflow will not acquire ownership of the User Content through this license. Any processing of personal data in connection with the purposes described above is carried out in accordance with Stepflow’s Privacy Policy and applicable data protection law.



11.2 Duration of the Right of Use


The granted right of use exists for as long as the respective User Content is stored or otherwise processed by Stepflow. If the user deletes User Content, or if Stepflow permanently removes it, the rights granted under Section 11.1 will end within a reasonable period, except to the extent continued retention or use is necessary for:

  • statutory retention obligations
  • the establishment, exercise, or defense of legal claims
  • security, fraud prevention, or abuse prevention
  • technically necessary backup or disaster-recovery systems or
  • other legally permitted purposes.



11.3 Rights to Uploaded Content


The user confirms that they possess all rights, licenses, permissions, and consents necessary to upload, store, publish, and otherwise make the User Content available through Stepflow. The user must not upload or publish content that infringes copyrights, trademark rights, personality rights, privacy rights, or other rights of third parties.



11.4 Copyright and Handling of Legal Violations


Users may publish only content for which they possess the necessary rights or authorization. Stepflow respects intellectual property rights. Upon receiving credible indications of possible legal violations, Stepflow may remove content, restrict access, or take other appropriate measures in accordance with applicable law and these Terms of Service. Rights holders may report alleged copyright infringements using the contact options provided by Stepflow. Reports should contain sufficient information to identify the protected work, the allegedly infringing content, and the rights claimed by the reporting person. Repeated or serious violations may result in restrictions or permanent suspension of the relevant user account.



12. Prohibited Use


The following are prohibited in particular:

  • publication of unlawful or harmful content (violence, hate speech, discrimination, pornography)
  • sensitive personal data, bank details, etc.
  • calls to commit crimes or violate third-party rights
  • spam, automated interactions, or bots without consent
  • sale or trading of accounts
  • identity misuse or impersonation
  • sale or transfer of accounts
  • manipulation of the platform or its security
  • any action impairing operation or security of the platform.


Violations may lead to immediate suspension or deletion of content and accounts.



13. Liability and Indemnification


Stepflow provides a hosting platform. Users are solely responsible for user content. Stepflow is liable only for damages resulting from intentional or grossly negligent conduct, insofar as permitted by law.


Stepflow assumes no liability for:

  • user behavior
  • data loss
  • technical failures
  • cyberattacks or unauthorized access


Users agree not to publish sensitive personal or confidential data on the platform. The user indemnifies Stepflow against third-party claims arising from their content or legal violations.



14. Availability and Technical Changes


Stepflow strives for high availability but does not guarantee uninterrupted use. Maintenance, updates, technical disruptions, or legal changes may affect the service or temporarily deactivate individual functions.



15. Termination and Account Deletion


Users may delete their account at any time in account settings. Stepflow may terminate or suspend accounts with reasonable notice or immediately in case of violations of these terms. Stored data will be deleted according to statutory retention periods unless legitimate reasons (e.g., legal claims) prevent deletion.



16. Changes to the Terms of Service


Stepflow may amend these Terms of Service if:

  • legal requirements
  • security reasons or
  • further development of the platform make this necessary. Users will be informed of material changes.



17. Complaint and Moderation System (Digital Services Act – DSA)


Stepflow provides a transparent procedure for reporting and handling potentially illegal content pursuant to Regulation (EU) 2022/2065 (Digital Services Act – DSA).



17.1 Reporting Illegal Content


Users and third parties may report content that may violate applicable law or platform policies.


A report should include:

  • description or link to the reported content
  • justification of the legal violation
  • contact information of the reporting person Reports may be submitted via platform reporting tools or email.



17.2 Review of Reports


Stepflow reviews incoming reports within a reasonable timeframe and decides at its discretion on appropriate measures.



17.3 Measures


Depending on the nature and severity of the violation, Stepflow may:

  • remove content or restrict visibility
  • limit functions
  • temporarily restrict or permanently suspend accounts



17.4 Right of Appeal


Affected users may challenge moderation decisions. Stepflow will review such appeals again.



17.5 Transparency


Stepflow may publish aggregated information about moderation measures and platform enforcement where legally required.



17.6 Contact Point under the Digital Services Act


Contact for authorities, users, and DSA reports:

Email: dsa@stpflw.com



18. Data Protection


Stepflow collects and processes personal data in accordance with applicable data protection laws. Details are set out in the Privacy Policy.



19. Applicable Law and Dispute Resolution


The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the user has their habitual residence remain unaffected. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.



20. Apple App Store – End User License Agreement


20.1 Agreement between Stepflow and the User


If the Stepflow application is downloaded from or distributed through the Apple App Store, these Terms of Service also constitute the end user license agreement between Stepflow GmbH (“Stepflow”, “we”, “us”) and the end user of the application (“User”) with respect to the use of the Licensed Application. This agreement is concluded solely between Stepflow and the User and not with Apple Inc. (“Apple”). Stepflow, and not Apple, is solely responsible for the Licensed Application and its content, subject to applicable law and the rights and obligations expressly applicable to Apple under Apple’s terms and agreements. These Terms of Service do not grant the User any rights that conflict with the applicable Apple Media Services Terms and Conditions or other applicable Apple App Store rules.



20.2 Scope of the License


Subject to the User’s compliance with these Terms of Service, Stepflow grants the User a limited, non-exclusive, non-transferable license to use the Stepflow application on Apple-branded products that the User owns or controls, as permitted by the applicable Apple Usage Rules. The license does not constitute a transfer or sale of ownership of the software. Except as expressly permitted by applicable law or the applicable Apple Usage Rules, the User may not copy, modify, distribute, sublicense, rent, lease, sell, transfer, reverse engineer, decompile, disassemble, attempt to derive the source code of, or create derivative works from the Licensed Application or any part thereof. The Licensed Application may also be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing, where permitted by the applicable Apple Usage Rules.



20.3 Maintenance and Support


Stepflow GmbH is solely responsible for providing maintenance and support services for the Stepflow application, to the extent required by applicable law or expressly provided by Stepflow. Apple has no obligation to provide maintenance or support services for the Stepflow application. Support requests may be submitted using the contact information provided in Section 21 of these Terms of Service.



20.4 Warranty


Stepflow GmbH is solely responsible for any warranties applicable to the Licensed Application to the extent such warranties cannot legally be excluded or limited. If the Licensed Application fails to conform to an applicable warranty, the User may notify Apple, and Apple may refund the purchase price of the Licensed Application to the User in accordance with Apple’s applicable terms. To the maximum extent permitted by applicable law, Apple shall have no other warranty obligations with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses arising from a failure of the Licensed Application to conform to an applicable warranty remain the responsibility of Stepflow GmbH, subject to applicable law. Nothing in these Terms of Service excludes or limits mandatory consumer rights.



20.5 Product Claims and Regulatory Responsibility


Stepflow GmbH, and not Apple, is responsible for addressing claims by the User or third parties relating to the Licensed Application, including claims concerning product liability, failure of the Licensed Application to comply with applicable legal or regulatory requirements, and claims arising under applicable consumer protection, privacy, or similar legislation, to the extent legally applicable. Nothing in these Terms of Service limits the liability of Stepflow GmbH beyond what is permitted under applicable law.



20.6 Intellectual Property Claims


In the event of a third-party claim that the Licensed Application or the User’s possession or use of the Licensed Application infringes a third party’s intellectual property rights, Stepflow GmbH, and not Apple, shall be responsible for the investigation, defense, settlement, and discharge of such claim, to the extent required by applicable law.



20.7 Legal Compliance


By using the Licensed Application, the User represents and warrants that:

  • the User is not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country and
  • the User is not listed on any U.S. Government list of prohibited or restricted parties.


The User must comply with all applicable laws and regulations when using the Licensed Application.



20.8 Third-Party Terms


The User must comply with all applicable third-party terms of agreement when using the Licensed Application. This includes, where applicable, the terms and conditions of the User’s mobile network provider, internet service provider, payment provider, or other third-party services used in connection with the Licensed Application.



20.9 Apple as Third-Party Beneficiary


The User and Stepflow GmbH acknowledge and agree that Apple Inc. and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service with respect to the Licensed Application. Upon the User’s acceptance of these Terms of Service, Apple shall have the right, and shall be deemed to have accepted the right, to enforce these Terms of Service against the User as a third-party beneficiary.



20.10 App Store Purchases and Subscriptions


Where the User purchases a Stepflow+ subscription or another paid feature through Apple’s In-App Purchase system, the purchase and payment are processed through Apple. The applicable subscription price, billing period, renewal terms, and other purchase information are displayed to the User before completing the purchase. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the applicable subscription period unless cancelled in accordance with the applicable Apple subscription settings. The User may manage or cancel an Apple-billed subscription through the User’s Apple Account subscription settings. Stepflow does not directly process or store the User’s payment card or other payment credentials for purchases made through Apple’s In-App Purchase system. Refunds for purchases made through Apple are subject to Apple’s applicable refund procedures and applicable consumer protection law.



20.11 Priority of Mandatory Apple and Consumer Protection Rules


Nothing in these Terms of Service is intended to limit or exclude any mandatory rights granted to consumers under applicable law or any mandatory rights or obligations arising under the applicable Apple Media Services Terms and Conditions or Apple App Store rules. Where an applicable Apple rule is mandatory for distribution of the Licensed Application through the Apple App Store, that rule shall apply to the extent required for such distribution.



21. Contact


For questions, complaints, or claims concerning the Stepflow application:


Stepflow GmbH
Toelzer Str. 1

82031 Gruenwald

Germany


Email: contact@stpflw.com

Phone: +49 152 578 721 95


For copyright reports:

Email: copyright@stpflw.com


For complaint and moderation system:

Email: dsa@stpflw.com

Terms of service

Auf deutsch ansehen


Last updated: 09-24-2026



1. Platform Provider


The social media platform Stepflow is operated by:


Stepflow GmbH
Toelzer Str. 1
82031 Gruenwald
Germany


(hereinafter referred to as “Stepflow”, “we”, “us” or “Platform”).



2. Scope


These Terms of Service govern the use of the Stepflow platform, including all mobile applications, websites, services, software functions, and interfaces.


By registering, accessing, or using the platform, the user accepts these Terms of Service. In addition to these Terms of Service, the Privacy Policy, Community Guidelines, Creator Terms, Advertising Policy, and Cookie and Tracking Policy apply in their current versions.



3. Description of the Platform


Stepflow is a globally available social media platform for publishing, interacting with, and discovering digital content.


Platform features include, among others:

  • Publishing and sharing images and videos
  • Participation in communities and groups
  • Use of comments, likes, hashtags, and category feeds
  • Content recommendations
  • Content discovery and search functions
  • Display and personalization of advertising
  • Optional premium and monetization features


Stepflow may change, expand, or discontinue functions at any time, particularly as part of technical adjustments or new legal requirements. There is no entitlement to specific functions. Changes to paid services and subscription features are subject to applicable law, the applicable subscription terms, and the terms disclosed to the User at the time of purchase.



4. Registration and User Accounts


4.1 Guest Access


Limited access without registration may be possible.



4.2 Registration Requirement


Active use (e.g., publishing, commenting, following other users) requires registration. Registration is currently carried out via email address and password.


The user agrees:

  • to use a valid email address controlled by them,
  • not to impersonate a false or third-party identity,
  • not to create automated or mass-generated accounts,
  • to keep access credentials confidential.


The user is responsible for all activities carried out via their account. Stepflow is not liable for damages resulting from improper safeguarding of access credentials.



5. Minimum Age and Consent


Use of Stepflow is permitted only for persons who are at least 13 years old. By registering, the user confirms that they meet the required minimum age. Where required by local law, minor users confirm that use of the platform takes place with the consent of their legal guardians.

Stepflow reserves the right to suspend or delete accounts if there are reasonable indications that the minimum age requirement is not met.



6. Account Types


Stepflow may provide different account types, including:

  • Guest account (use without registration)
  • User account (use with registration)


Stepflow reserves the right to modify or expand account functions or types.



7. User Content


Users may publish content (“User Generated Content”), including:

  • Images
  • Videos
  • Texts
  • Comments
  • Audio


The user guarantees that:

  • they possess all necessary rights (copyright, personality rights, trademark rights, etc.) to the uploaded content
  • no laws, third-party rights, or platform rules are violated
  • content complies with the Community Guidelines.


The user alone is responsible for the published content.



8. Platform Moderation and Measures


Stepflow may review content or accounts and take measures, including:

  • removing or restricting content
  • reducing reach
  • labeling content
  • limiting functions
  • suspending or terminating accounts if these violate laws, Terms of Service, Community Guidelines, or platform interests. Stepflow may take measures without prior notice; justification may, but does not have to, be provided.



9. Advertising and Commercial Content


Stepflow displays advertising on the platform. Users agree that:

  • content may be displayed together with advertising
  • advertising may be personalized (based on profile or usage data)
  • commercial content must be clearly labeled, such as creator or brand disclosures (e.g., “Paid partnership with …”, “Ad”, or “Advertisement”).


Information regarding the processing of personal data in connection with advertising is provided in the Privacy Policy.



10. Paid Services & Subscription Models


Stepflow may offer paid features and automatically renewing subscription plans, including Stepflow+ subscriptions. Subscription plans may include different billing periods, such as weekly, monthly, or yearly plans. The applicable price, subscription period, and other material conditions are displayed to the User before the purchase is completed. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the same subscription period unless cancelled before the end of the current subscription period. For subscriptions purchased through Apple’s In-App Purchase system, the subscription is billed to the User’s Apple Account.


The User can manage or cancel the subscription through the subscription settings of their Apple Account. Cancellation does not normally terminate the current paid subscription period immediately. Unless otherwise required by applicable law or stated at the time of purchase, the User retains access to the applicable paid features until the end of the current subscription period. Refunds are handled in accordance with the applicable payment provider’s procedures and applicable consumer protection law. Stepflow may change, introduce, or discontinue subscription plans or paid features subject to applicable law. Any changes affecting an existing subscription will be communicated or implemented in accordance with applicable law and the applicable platform rules.



11. Intellectual Property and User Content Rights


All rights to the Stepflow software, designs, trademarks, logos, layouts, interfaces, and other platform components belong to Stepflow GmbH or its licensors. Users retain all copyrights and other rights they own in the content created and uploaded by them (“User Content”), subject to the rights granted to Stepflow under these Terms of Service. Users receive only a limited, non-exclusive, non-transferable, and revocable right to access and use the Stepflow platform within its intended scope.


User Content includes in particular:

  • Texts
  • Images
  • Videos
  • Audio files
  • Profile information
  • Comments
  • Messages
  • Metadata
  • Other data or content stored, published, or processed on the platform, regardless of whether such content is publicly visible or privately stored.



11.1 Grant of Usage Rights to Stepflow


By uploading, storing, or publishing User Content, the user grants Stepflow GmbH a worldwide, royalty-free, non-exclusive, transferable, and sublicensable right to use the User Content to the extent reasonably necessary to operate, provide, maintain, secure, improve, and further develop the platform and its services.


This right includes in particular the right to:

  • store, host, reproduce, and technically process User Content
  • display and make User Content accessible within the platform
  • distribute and publicly display User Content where this is part of a platform function
  • algorithmically sort, classify, analyze, moderate, recommend, and personalize User Content
  • use automated systems and machine-learning technologies for content moderation, safety, fraud and abuse prevention, content classification, recommendations, ranking, personalization, and other platform functionality
  • use aggregated, statistical, or otherwise appropriately anonymized information derived from User Content for analytics, service improvement, security, research, and development
  • use User Content for the improvement, development, testing, and security of the platform and its existing features.


Stepflow will not acquire ownership of the User Content through this license. Any processing of personal data in connection with the purposes described above is carried out in accordance with Stepflow’s Privacy Policy and applicable data protection law.



11.2 Duration of the Right of Use


The granted right of use exists for as long as the respective User Content is stored or otherwise processed by Stepflow. If the user deletes User Content, or if Stepflow permanently removes it, the rights granted under Section 11.1 will end within a reasonable period, except to the extent continued retention or use is necessary for:

  • statutory retention obligations
  • the establishment, exercise, or defense of legal claims
  • security, fraud prevention, or abuse prevention
  • technically necessary backup or disaster-recovery systems or
  • other legally permitted purposes.



11.3 Rights to Uploaded Content


The user confirms that they possess all rights, licenses, permissions, and consents necessary to upload, store, publish, and otherwise make the User Content available through Stepflow. The user must not upload or publish content that infringes copyrights, trademark rights, personality rights, privacy rights, or other rights of third parties.



11.4 Copyright and Handling of Legal Violations


Users may publish only content for which they possess the necessary rights or authorization. Stepflow respects intellectual property rights. Upon receiving credible indications of possible legal violations, Stepflow may remove content, restrict access, or take other appropriate measures in accordance with applicable law and these Terms of Service. Rights holders may report alleged copyright infringements using the contact options provided by Stepflow. Reports should contain sufficient information to identify the protected work, the allegedly infringing content, and the rights claimed by the reporting person. Repeated or serious violations may result in restrictions or permanent suspension of the relevant user account.



12. Prohibited Use


The following are prohibited in particular:

  • publication of unlawful or harmful content (violence, hate speech, discrimination, pornography)
  • sensitive personal data, bank details, etc.
  • calls to commit crimes or violate third-party rights
  • spam, automated interactions, or bots without consent
  • sale or trading of accounts
  • identity misuse or impersonation
  • sale or transfer of accounts
  • manipulation of the platform or its security
  • any action impairing operation or security of the platform.


Violations may lead to immediate suspension or deletion of content and accounts.



13. Liability and Indemnification


Stepflow provides a hosting platform. Users are solely responsible for user content. Stepflow is liable only for damages resulting from intentional or grossly negligent conduct, insofar as permitted by law.


Stepflow assumes no liability for:

  • user behavior
  • data loss
  • technical failures
  • cyberattacks or unauthorized access


Users agree not to publish sensitive personal or confidential data on the platform. The user indemnifies Stepflow against third-party claims arising from their content or legal violations.



14. Availability and Technical Changes


Stepflow strives for high availability but does not guarantee uninterrupted use. Maintenance, updates, technical disruptions, or legal changes may affect the service or temporarily deactivate individual functions.



15. Termination and Account Deletion


Users may delete their account at any time in account settings. Stepflow may terminate or suspend accounts with reasonable notice or immediately in case of violations of these terms. Stored data will be deleted according to statutory retention periods unless legitimate reasons (e.g., legal claims) prevent deletion.



16. Changes to the Terms of Service


Stepflow may amend these Terms of Service if:

  • legal requirements
  • security reasons or
  • further development of the platform make this necessary. Users will be informed of material changes.



17. Complaint and Moderation System (Digital Services Act – DSA)


Stepflow provides a transparent procedure for reporting and handling potentially illegal content pursuant to Regulation (EU) 2022/2065 (Digital Services Act – DSA).



17.1 Reporting Illegal Content


Users and third parties may report content that may violate applicable law or platform policies.


A report should include:

  • description or link to the reported content
  • justification of the legal violation
  • contact information of the reporting person Reports may be submitted via platform reporting tools or email.



17.2 Review of Reports


Stepflow reviews incoming reports within a reasonable timeframe and decides at its discretion on appropriate measures.



17.3 Measures


Depending on the nature and severity of the violation, Stepflow may:

  • remove content or restrict visibility
  • limit functions
  • temporarily restrict or permanently suspend accounts



17.4 Right of Appeal


Affected users may challenge moderation decisions. Stepflow will review such appeals again.



17.5 Transparency


Stepflow may publish aggregated information about moderation measures and platform enforcement where legally required.



17.6 Contact Point under the Digital Services Act


Contact for authorities, users, and DSA reports:

Email: dsa@stpflw.com



18. Data Protection


Stepflow collects and processes personal data in accordance with applicable data protection laws. Details are set out in the Privacy Policy.



19. Applicable Law and Dispute Resolution


The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of the country in which the user has their habitual residence remain unaffected. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.



20. Apple App Store – End User License Agreement


20.1 Agreement between Stepflow and the User


If the Stepflow application is downloaded from or distributed through the Apple App Store, these Terms of Service also constitute the end user license agreement between Stepflow GmbH (“Stepflow”, “we”, “us”) and the end user of the application (“User”) with respect to the use of the Licensed Application. This agreement is concluded solely between Stepflow and the User and not with Apple Inc. (“Apple”). Stepflow, and not Apple, is solely responsible for the Licensed Application and its content, subject to applicable law and the rights and obligations expressly applicable to Apple under Apple’s terms and agreements. These Terms of Service do not grant the User any rights that conflict with the applicable Apple Media Services Terms and Conditions or other applicable Apple App Store rules.



20.2 Scope of the License


Subject to the User’s compliance with these Terms of Service, Stepflow grants the User a limited, non-exclusive, non-transferable license to use the Stepflow application on Apple-branded products that the User owns or controls, as permitted by the applicable Apple Usage Rules. The license does not constitute a transfer or sale of ownership of the software. Except as expressly permitted by applicable law or the applicable Apple Usage Rules, the User may not copy, modify, distribute, sublicense, rent, lease, sell, transfer, reverse engineer, decompile, disassemble, attempt to derive the source code of, or create derivative works from the Licensed Application or any part thereof. The Licensed Application may also be accessed and used by other accounts associated with the purchaser through Family Sharing or volume purchasing, where permitted by the applicable Apple Usage Rules.



20.3 Maintenance and Support


Stepflow GmbH is solely responsible for providing maintenance and support services for the Stepflow application, to the extent required by applicable law or expressly provided by Stepflow. Apple has no obligation to provide maintenance or support services for the Stepflow application. Support requests may be submitted using the contact information provided in Section 21 of these Terms of Service.



20.4 Warranty


Stepflow GmbH is solely responsible for any warranties applicable to the Licensed Application to the extent such warranties cannot legally be excluded or limited. If the Licensed Application fails to conform to an applicable warranty, the User may notify Apple, and Apple may refund the purchase price of the Licensed Application to the User in accordance with Apple’s applicable terms. To the maximum extent permitted by applicable law, Apple shall have no other warranty obligations with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses arising from a failure of the Licensed Application to conform to an applicable warranty remain the responsibility of Stepflow GmbH, subject to applicable law. Nothing in these Terms of Service excludes or limits mandatory consumer rights.



20.5 Product Claims and Regulatory Responsibility


Stepflow GmbH, and not Apple, is responsible for addressing claims by the User or third parties relating to the Licensed Application, including claims concerning product liability, failure of the Licensed Application to comply with applicable legal or regulatory requirements, and claims arising under applicable consumer protection, privacy, or similar legislation, to the extent legally applicable. Nothing in these Terms of Service limits the liability of Stepflow GmbH beyond what is permitted under applicable law.



20.6 Intellectual Property Claims


In the event of a third-party claim that the Licensed Application or the User’s possession or use of the Licensed Application infringes a third party’s intellectual property rights, Stepflow GmbH, and not Apple, shall be responsible for the investigation, defense, settlement, and discharge of such claim, to the extent required by applicable law.



20.7 Legal Compliance


By using the Licensed Application, the User represents and warrants that:

  • the User is not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country and
  • the User is not listed on any U.S. Government list of prohibited or restricted parties.


The User must comply with all applicable laws and regulations when using the Licensed Application.



20.8 Third-Party Terms


The User must comply with all applicable third-party terms of agreement when using the Licensed Application. This includes, where applicable, the terms and conditions of the User’s mobile network provider, internet service provider, payment provider, or other third-party services used in connection with the Licensed Application.



20.9 Apple as Third-Party Beneficiary


The User and Stepflow GmbH acknowledge and agree that Apple Inc. and Apple’s subsidiaries are third-party beneficiaries of these Terms of Service with respect to the Licensed Application. Upon the User’s acceptance of these Terms of Service, Apple shall have the right, and shall be deemed to have accepted the right, to enforce these Terms of Service against the User as a third-party beneficiary.



20.10 App Store Purchases and Subscriptions


Where the User purchases a Stepflow+ subscription or another paid feature through Apple’s In-App Purchase system, the purchase and payment are processed through Apple. The applicable subscription price, billing period, renewal terms, and other purchase information are displayed to the User before completing the purchase. Unless otherwise stated at the time of purchase, subscriptions automatically renew for the applicable subscription period unless cancelled in accordance with the applicable Apple subscription settings. The User may manage or cancel an Apple-billed subscription through the User’s Apple Account subscription settings. Stepflow does not directly process or store the User’s payment card or other payment credentials for purchases made through Apple’s In-App Purchase system. Refunds for purchases made through Apple are subject to Apple’s applicable refund procedures and applicable consumer protection law.



20.11 Priority of Mandatory Apple and Consumer Protection Rules


Nothing in these Terms of Service is intended to limit or exclude any mandatory rights granted to consumers under applicable law or any mandatory rights or obligations arising under the applicable Apple Media Services Terms and Conditions or Apple App Store rules. Where an applicable Apple rule is mandatory for distribution of the Licensed Application through the Apple App Store, that rule shall apply to the extent required for such distribution.



21. Contact


For questions, complaints, or claims concerning the Stepflow application:


Stepflow GmbH
Toelzer Str. 1

82031 Gruenwald

Germany


Email: contact@stpflw.com

Phone: +49 152 578 721 95


For copyright reports:

Email: copyright@stpflw.com


For complaint and moderation system:

Email: dsa@stpflw.com